Privacy Policy

Last updated: January 19, 2026

1. Who we are

Go Extra Mile Safaris (“we”, “our”, “us”) is a registered Tanzanian travel company that provides tailor-made safaris, holiday packages, ticketing, visa assistance, and related travel services. We are committed to protecting your personal information and respecting your privacy.

2. Data we collect

We may collect the following categories of personal data:

• Contact details (name, phone, email, address)
• Booking information (passport details, itinerary, payment information)
• Communications you send us (emails, messages, enquiries)
• Website usage data (IP address, browser type, device information)
• Marketing preferences (newsletter subscriptions, opt-ins)

3. How we use your data

We process your personal data to:

• Confirm and manage bookings
• Provide customer support
• Arrange safaris, tours, transport, and accommodation
• Process payments and invoices
• Send service updates, offers, or marketing (with consent)
• Comply with legal and regulatory requirements

4. Legal bases

We rely on the following legal grounds for processing personal data:

• Contract: to fulfil your bookings and provide services
• Consent: when you agree to receive marketing or newsletters
• Legitimate interests: to improve services, ensure security, and prevent fraud
• Legal obligations: to comply with tax, immigration, or travel regulations

5. Cookies & similar technologies

We use cookies and tracking technologies to improve your browsing experience, analyse website traffic, and personalize content. You can manage or disable cookies in your browser settings.

6. When we share your data

We may share personal data with trusted partners where necessary to deliver our services:

• Hotels, lodges, and safari operators
• Airlines and transport providers
• Payment processors and banks
• Government authorities (immigration, customs, or tax compliance)

We never sell your data to third parties.

7. International transfers

As we operate globally, your data may be transferred outside Tanzania to trusted partners. We ensure that such transfers meet adequate data protection standards.

8. Data retention

We keep personal data only as long as necessary to provide our services, meet legal obligations, resolve disputes, or enforce agreements. After this, data is securely deleted or anonymized.

9. Your rights

You have the right to:

• Access the data we hold about you
• Request corrections to your information
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent at any time
• Complain to a supervisory authority if you feel your rights are violated

10. Security

We use administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

11. Children

Our services are not directed to children under 18. We do not knowingly collect personal data from minors. If we discover that we have, we will delete it promptly.

12. Changes to this policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last updated” date.

13. Contact us

If you have questions or requests regarding this Privacy Policy, please contact us:

• Email: info@goextramilesafaris.com
• Phone (TZ): +255 677 113 333
• Phone (US): +1 (919) 627-0573
• Postal (TZ): Posta 10th Floor, Garden Avenue Plaza (opp. IT Plaza), Dar es Salaam, Tanzania
• Postal (US): 1304 Cozart Street Unit 216, Durham, NC 27704, United States